FAQs

We only use the highest quality optical-grade polycarbonate along with our proprietary forming capabilities result in no distortion on our windows. SHIELDS® SUPERCOAT™ provides a long lifetime of clear visibility against yellowing and hazing.

Very light scratches can be filled with Novus wax, but due to the nature of silicone and polycarbonate, the coating cannot be re-worked.

Our lead time varies by product. We do our best to maintain stock items.  If your order is a stock item, we will ship it out the same business day if the order is placed by 3 p.m. Eastern time.  If it is placed after 3 p.m., it will be shipped the next business day. Other products range, if your item is not listed on our website be sure to call and check lead times.

No. Bulletproof products have polycarbonate within their lamination. However, our retail products are not laminate; therefore, not bulletproof. These windshields and windows are Effectively Unbreakable – 260X stronger than glass thickness to thickness. We are here to provide true information to educate you and keep you safe on the job. Each ½” thick window is the safest option and if you have questions about thicknesses please give us a call.

This answer varies and is dependent upon the use of products. Please refer to our limited warranty for more information. We are proud of our SHIELDS® SUPERCOAT™ and if you take care of it, it will perform for you.

Yes, we have a limited warranty covering the SHIELDS® SUPERCOAT™ coating. Please contact us for more information.

No, with the SHIELDS® Advantage you get the form fit, and function of OEM glass at every thickness. We take the extra step so your window fits without any special additions on your end. Just fit any of our windows the same way you would fit your glass!

Yes, this is a case by case scenario depending on where you are located and what product you purchase.  Please contact us if you need this service.