Shipping policy

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Shipping Policy

This Shipping Policy governs how orders are processed, shipped, and delivered from SkidSteerPolycarbonate.com. By placing an order, you agree to the terms below.

Company Information

Quick Summary

Lead times vary by product Freight & parcel both used Customer responsible for inspection Delays possible Risk transfers at shipment

1) Order Processing

Orders are processed during normal business hours. Processing times vary depending on product availability, order volume, and supplier lead times.

  • Some items ship same or next business day.
  • Other items are built-to-order and may require additional time.
  • You will receive tracking information once your order ships.

2) Shipping Methods

We ship using a combination of parcel carriers (UPS, FedEx, etc.) and freight carriers depending on size and weight.

  • Small items ship via standard parcel service.
  • Larger items ship via LTL freight.
  • Carrier selection is at our discretion.

3) Shipping Costs

Shipping costs are calculated at checkout or quoted separately depending on the order.

  • All shipping charges are the responsibility of the customer unless otherwise stated.
  • Additional charges may apply for rural delivery, liftgate service, or limited access locations.

4) Delivery Timeframes

All delivery dates are estimates and are not guaranteed.

  • Carrier delays are outside our control.
  • Weather, supply chain issues, and freight congestion may impact delivery.
  • We are not responsible for delays once the order has shipped.

5) Freight Deliveries (Important)

Freight shipments require strict inspection at delivery.

  • Inspect before signing the delivery receipt.
  • If damaged, note damage and refuse the shipment.
  • Do NOT sign for damaged freight.

Failure to follow these steps may void your ability to file a claim.

6) Risk of Loss

All shipments become the responsibility of the customer once they are handed off to the carrier.

  • Ownership and risk transfer at shipment.
  • Customers must work with the carrier for damage or loss claims.
  • We will assist but are not liable for carrier issues.

7) Lost or Delayed Shipments

If your order appears lost or significantly delayed:

  • Contact us immediately.
  • We will initiate a carrier trace.
  • Investigations may take up to 2 weeks.

8) Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

  • Address errors may result in delays or additional charges.
  • Re-delivery or rerouting fees are the customer’s responsibility.

9) International Shipping

International orders may be available upon request.

  • Customer is responsible for duties, taxes, and import fees.
  • Transit times vary significantly by destination.

Contact Us

Questions about shipping:

Last updated: April 14, 2026